While it’s understandable that shipping delays can occur in your company, you should never ignore them. Your ability to deliver products to your clients at the right time will boost your reputation greatly and enhance customer loyalty.
Here’s a roundup of things you can do to get this aspect of your operations right.
Avoid delays in the warehouse
When an order comes in, it’s crucial that your team moves promptly to work on it. Delays in your warehouse can affect the entire delivery process, resulting in your clients getting the merchandise late.
Paksmart notes that investing in enough personnel and packaging machinery is one of the ways to avoid unnecessary delays.
As soon as the product is packaged and loaded into your trucks, you need to make sure that the cargo isn’t delayed while in transit.
Using GPS tracking tools allows you to monitor the performance of your delivery fleet. Knowing the exact location helps you provide your clients with accurate information on the state of their cargo.
Outsource when needed
Chances are you already own a fleet of delivery vehicles. However, it still makes sense to outsource some deliveries, especially in routes where you have only a few accounts. Partnering with a reputable courier service to make such deliveries helps you get the products to your clients on time.
Double-check the address
Some companies do not double-check the address of the client to which they’re shipping the product. Shipping to a false address can result in a lot of delays. It doesn’t matter if the client made the addressing mistake, it will still look bad on you if you don’t take the time to get it right early enough.
A delay in delivery of products can seriously affect your business operations and image. But with proper planning, you can minimise delays and keep your clients happy.