Which is Better: PRI or SIP Trunk?

Communication plays a big role in any kind of business. Whether you’re talking with clients, employees, or fellow business owners, being able to send your message across clearly is essential. With the advancements in technology, communication lines have improved for the better, particularly in the telephony industry.

Nowadays, the huge debate in telephony is between a Primary Rate Interface (PRI) and a Session Initiation Protocol (SIP) trunk. Trunks are dedicated lines that allow business to deliver voice and data. As an operating business, which among the two should you choose for your company?

Which should you choose?

PRI vs. SIP Trunk, both methods have its pros and cons. To know which among the two is best for you, it’s important to understand their functions and differences.

PRI has been around since the 1980s and is already considered old school. It requires a physical line known as the circuit. As it is a physical phone line, manual connection and installation of PRI interference card are required. Installation and maintenance of the hardware used in this method are often costly. If you’re looking for a clearer and more secure line, however, the PRI is the way to go.

SIP, on the other hand, relies heavily on the Internet. Using cloud-based technology, SIP trunks are more affordable because they’re virtual and wouldn’t require a physical line. Similar to PRI, SIP can also deliver multiple voice lines to a single organization. It’s more prone to interruptions, however.

Which one is the best for you?

The answer depends on your preference. If you value uninterrupted communication lines that are not easily intercepted, then going for old-school PRI will be the best solution. However, if you’re running a big business that’s widely dependent on the Internet, then SIP trunk will be the right choice.

Effective communication is necessary for every business. Choose your communication trunks wisely and see your operations improve.